FAQs
FAQs
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What types of steel products do you offer?

We specialize in various steel sections, including H beams, I beams, channel steel, angle steel, square tubes, and round tubes. We also support custom specifications to meet your project needs.

Can I get customized steel sizes or grades?

Yes. We offer full customization services, including cut-to-length cutting, specific steel grades (per international standards like ASTM, EN, or JIS), and tailored processing based on your drawings.

Do you provide Mill Test Certificates (MTC) or other quality documents?

Absolutely. We can provide MTC, ISO certifications, and other compliance documents required by your market, such as CE, SGS, or BV inspection reports, upon request.

What is your Minimum Order Quantity (MOQ)?

Our MOQ is flexible based on product type. For standard steel sections, the MOQ is usually 25 tons (one 20ft container). For customized orders, we can discuss smaller quantities for trial cooperation.

Can I mix different products in one container?

Yes, we support mixed loading of different steel products in a single container, as long as the total volume and weight meet container limits.

How long is your production lead time?
Standard orders take 7–15 working days after receiving your deposit. Customized or large-volume orders may take 15–30 days, depending on specifications and quantity.
What quality standards do your steel products comply with?

Our steel products comply with major international standards including ASTM, EN, JIS, and GB. We strictly control quality from raw material selection to final processing, with third-party inspections available.

Do you offer third-party inspection services?

Yes. We welcome inspections by SGS, BV, Intertek, or other authorized third-party agencies before shipment.

How do you ensure product quality during production?

We have a professional quality control team that conducts full inspections at every stage: raw material testing, in-process monitoring, and final pre-shipment checks to ensure consistency with your requirements.

What payment terms do you accept?

We commonly use T/T (Telegraphic Transfer) (30% deposit + 70% balance against B/L copy) and L/C (Letter of Credit) at sight. Other terms can be discussed based on cooperation details.

How do you calculate prices?

Prices are based on product specifications (grade, size, quantity), raw material market prices, processing requirements, and delivery terms (FOB/CFR/CIF). Contact us with your detailed requirements for an accurate quotation.

Can you offer competitive pricing for bulk orders?

Yes. We provide preferential pricing for large-volume orders and long-term cooperative clients.

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